Frequently Asked Questions (FAQ) – Teefeny
Welcome to Teefeny’s FAQ page.
Here you’ll find answers to common questions about our products, orders, shipping, and services.
Teefeny is an independent design studio creating expressive, print-on-demand lifestyle goods inspired by cultural themes, everyday moments, and seasonal concepts.
If you need further assistance, please contact us at [email protected].
About Teefeny
What is Teefeny?
Teefeny is an independent design studio focused on graphic-driven, print-on-demand lifestyle products.
Our collections explore visual storytelling through typography, illustration, and concept-led themes designed for individuals who value personal expression over mass-produced merchandise.
Are your products official or licensed merchandise?
No. Teefeny does not sell official or licensed merchandise.
All products are independently designed and produced by Teefeny.
Teefeny is not affiliated with, endorsed by, or connected to any professional leagues, teams, or organizations.
Where is Teefeny based?
Teefeny operates from Costa Mesa, California, United States, and works with global production and fulfillment partners.
Products & Customization
What products does Teefeny offer?
Teefeny offers a variety of graphic-driven lifestyle goods, including:
- Apparel such as t-shirts, hoodies, and seasonal wear
- Home and gift items
- Limited, concept-led collections
All products are made to order to reduce waste and support responsible production.
Are your products made to order?
Yes. Most Teefeny products are produced on demand after an order is placed.
This allows us to offer diverse designs while minimizing overproduction.
Can I customize a product?
Yes. Teefeny offers limited customization options on selected products.
Customization may include text adjustments, name additions, or small design variations as specified on the product page. All customization options are clearly described before checkout.
Please note that custom requests must follow our design guidelines and cannot include copyrighted logos, trademarks, or third-party intellectual property.
Ordering & Payment
How do I place an order?
Browse our collections, select a product, choose your preferred options, and proceed to checkout.
What payment methods do you accept?
We accept major credit and debit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.
All transactions are securely processed in USD.
Will I receive an order confirmation?
Yes. You will receive a confirmation email with your order details after checkout.
Shipping & Delivery
How long does production take?
Production typically takes 1–5 business days, depending on the product type.
How long does shipping take?
Shipping times vary by destination and item type.
Full details are available on our Shipping Information page.
Do you ship internationally?
Yes. Teefeny ships worldwide. International delivery times and customs fees may vary by country.
Will I receive tracking information?
Yes. Once your order ships, tracking details will be sent via email and are also available on our Track Order page.
Returns & Refunds
What is your return policy?
We accept returns and exchanges within 30 days of delivery, provided items are unused and in original condition.
Please review our Returns & Refunds Policy for full details.
Do you accept returns for made-to-order items?
Yes, provided the item meets our return conditions and eligibility period.
How long does it take to receive a refund?
Approved refunds are typically processed within 5–7 business days after inspection.
Sustainability & Production
Is Teefeny environmentally conscious?
Teefeny uses a print-on-demand production model to help reduce overproduction and textile waste.
We continuously collaborate with partners that prioritize responsible manufacturing practices.
Why does Teefeny use print-on-demand?
This approach allows us to:
- Reduce waste
- Avoid mass production
- Offer diverse, concept-driven designs
- Operate more sustainably
Account & Support
Do I need an account to place an order?
No. You can check out as a guest.
Creating an account allows easier order tracking and account management.
How can I contact Teefeny?
You can reach us at:
Email: [email protected]
Or via our Contact Us page.
What are your customer support hours?
Monday – Saturday
8:00 AM – 5:00 PM (EST)
Intellectual Property & Design
Who owns Teefeny designs?
All designs are original and owned by Teefeny or its creative partners.
Unauthorized reproduction or resale is prohibited.
Can I use Teefeny designs for commercial purposes?
No. Teefeny designs are intended for personal use only unless a separate written agreement is provided.
Didn’t find your answer?
We’re happy to help.
Please contact [email protected], and our team will respond as soon as possible.